Privacy Policy

1. Introduction:

Welcome to At Winds Desert Camp, we value and respect your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our Website or use our services. By accessing or using our Website, you agree to the terms of this Privacy Policy.

2. Information We Collect:

a. Personal Information: We may collect personally identifiable information (PII) such as your name, email address, postal address, phone number, and any other information you provide to us voluntarily.

b. Non-Personal Information: We may collect non-personal information, including but not limited to your browser type, device type, operating system, IP address, and browsing behavior on our Website.

3. How We Use Your Information:

a. To Provide Services: We may use your personal information to process your reservations, bookings, and payments for our services.

b. Communication: We may use your contact information to communicate with you, respond to your inquiries, and provide customer support.

c. Improving User Experience: We use non-personal information to understand how users interact with our Website and improve its design and functionality.

d. Marketing: With your consent, we may use your email address to send you promotional materials, newsletters, and special offers. You can opt-out of receiving marketing communications at any time.

4. Information Sharing:

a. Third-Party Service Providers: We may share your personal information with trusted third-party service providers who assist us in operating the Website, processing payments, or delivering services to you. These third-party providers are obligated to keep your information confidential and secure.

b. Legal Compliance: We may disclose your information if required by law or in response to valid requests from law enforcement or government authorities.

c. Business Transactions: In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred as part of the transaction.

5. Cookies and Similar Technologies:

a. We use cookies and similar technologies to enhance your browsing experience, analyze usage patterns, and gather statistical information about our Website's performance.

b. You can adjust your browser settings to refuse cookies or be notified when cookies are sent. However, blocking cookies may affect your ability to access certain features of the Website.

6. Data Security:

a. We employ reasonable security measures to protect your personal information from unauthorised access, disclosure, alteration, or destruction.

b. While we take all reasonable precautions, no method of data transmission over the Internet or electronic storage is entirely secure. We cannot guarantee the absolute security of your information.

7. Children's Privacy:

Our Website is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us immediately.

8. Your Choices:

a. Access and Correction: You have the right to access and correct your personal information. If you need to update or correct any information, please contact us.

b. Opt-out: You may opt out of receiving marketing communications from us by following the unsubscribe instructions provided in the email or by contacting us directly.

9. Links to Third-Party Websites:

Our Website may contain links to third-party websites. We are not responsible for the privacy practices or content of such websites. We encourage you to review the privacy policies of any third-party sites you visit.

10. Changes to this Privacy Policy:

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. The revised policy will be posted on this page, and the effective date will be updated accordingly.

11. Contact Us:

If you have any questions, concerns, or requests regarding this Privacy Policy or the data we hold about you, please contact us.

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